IBPS Clerk Recruitment 2026 – Apply Online for 11,403 CSA Posts

The Institute of Banking Personnel Selection (IBPS) has released the detailed notification for CRP CSA-XVI for recruiting 11,403 Customer Service Associate (CSA) posts across 11 public sector banks. Eligible candidates can submit their online applications from 1 August to 21 August 2026.

IBPS Clerk Recruitment 2026

The Institute of Banking Personnel Selection (IBPS) has released the detailed notification for CRP CSA-XVI, the 16th edition of the Common Recruitment Process for Customer Service Associates (CSA) in 11 participating public sector banks. 11,403 indicative vacancies for the fiscal year 2027-28 are announced in the announcement, which was made on August 1, 2026. Online registration opens on 1 August 2026, and the last date to apply is 21 August 2026.

This cycle, Assam will receive 349 positions, a significant increase from the 204 positions announced for the state in the previous edition. The vacancy figures are indicative and are based on what the participating banks have reported so far. Union Bank of India has not reported its requirement for any state, so the final count is likely to be revised upward before provisional allotment in March 2027.

IBPS Clerk Recruitment Details

• Post Name: Customer Service Associate (CSA)
• Recruitment Process: Common Recruitment Process, CRP CSA-XVI
• Recruitment Year: Vacancies of 2027-28
• Participating Banks: Bank of Baroda, Bank of India, Bank of Maharashtra, Canara Bank, Central Bank of India, Indian Bank, Indian Overseas Bank, Punjab National Bank, Punjab & Sind Bank, UCO Bank, and Union Bank of India.
• Pay Scale: ₹24,050 to ₹64,480 basic pay, along with allowances and perquisites admissible under the rules of the allotted bank.
• Job Location: All India, in the state or union territory for which the candidate applies.
• Exam Centres in Assam: Dibrugarh, Guwahati, Jorhat, Silchar, and Tezpur for Preliminary Exam; Dibrugarh, Guwahati, Jorhat, and Silchar for Main Exam.
• Medium of Exam: English, Hindi, and Assamese for candidates applying against vacancies in Assam (English Language tests are conducted in English only).

Vacancies in Assam

Of the 349 posts reported for Assam, Punjab National Bank has the largest share with 102 posts, followed by Canara Bank with 55 and Central Bank of India with 54.

The category-wise split for Assam is 26 posts for SC, 41 for ST, 97 for OBC (NCL), 30 for EWS, and 155 for Unreserved. Within these, 32 posts are earmarked for Ex-Servicemen, 11 for Disabled Ex-Servicemen, and 13 for Persons with Benchmark Disabilities.

Educational Qualification

Graduation: A degree in any discipline from a university recognised by the Government of India, or an equivalent qualification recognised as such by the Central Government. The final result must be declared on or before 21 August 2026, and you must hold a valid marksheet or degree certificate on the day you register. Final year students whose results are still awaited cannot apply.

Computer Literacy: Operating and working knowledge of computer systems is compulsory. Candidates should hold a certificate, diploma, or degree in computer operations, or have studied Computer Science/Information Technology as a subject in school or college.

Language Proficiency: Candidates must be able to read, write, speak, and understand the local language of the state applied for. For Assam, the language options are Assamese, Bengali, and Bodo.

Age Limit

The age of the candidate must be between 20 years and 28 years as on 1 August 2026 (born not earlier than 2 August 1998 and not later than 1 August 2006, both dates inclusive). Category-wise age relaxations apply as follows:

Application Fee

Payment must be made online through Debit Card, Credit Card, Internet Banking, IMPS, Cash Cards, Mobile Wallets, or UPI. The application fee is non-refundable.

Selection Process of IBPS Clerk Recruitment

The selection is a two-stage online examination process with no interview round:

Stage 1: Preliminary Examination

An objective online test of 100 marks completed in 1 hour with separate 20-minute sectional timing. Candidates must clear the cut-off fixed by IBPS in every section to qualify for the Main Examination.

Stage 2: Main Examination

The Main Examination carries 200 marks for 160 questions, to be attempted in 125 minutes with sectional timing. Only the marks obtained in the Main Examination are used for preparing the final merit list.

Both stages carry a negative marking of 0.25 of the marks assigned to a question for every wrong answer.

Local Language Proficiency Test (LLPT):

The Local Language Proficiency Test is conducted after the Main Examination and the provisional allotment, but before you join the bank. It is marks-based and qualifying in nature, and a candidate who fails to qualify is not offered appointment. Candidates from Assam who studied Assamese, Bengali, or Bodo in school should have that marksheet on hand so that you can be exempt from taking this test if you can show that you studied the language you chose.

How to Apply for IBPS Clerk Recruitment 2026?

Applications are accepted online only through the official IBPS portal. Follow these steps to register:

1. Click on the Online Application link provided in the Important Links section below.
2. Select the “Click here for New Registration” option and enter your name, mobile number, and email address.
3. Note down the provisional registration number and password sent via SMS/Email.
4. Fill in your personal, educational, and communication details, and select your state and bank preferences.
5. Upload scanned copies of your photograph (20-50 KB), signature (10-20 KB), left thumb impression (20-50 KB), handwritten declaration (50-100 KB), and Class 10 certificate (PDF up to 500 KB).
6. Capture and upload your live photograph via webcam or QR code scan.
7. Pay the application fee online through the available payment options.
8. Review the complete form preview, submit it, and print out the application form and e-receipt for future reference.

Important Links of IBPS Clerk Recruitment

Frequently Asked Questions (FAQs)